Tuesday, July 5, 2011

Standardization, does it leads to mediocrity ???

As always, there is always an attempt to standardized a process to made it more manageable, more routine and less error prompt.   This is what is been told to the employees.

By standardization a certain process, it allows the management to apply carrot and stick management method to its fellow employees, which emphasize on the rewards to increase productivity and punishment to avoid mistakes.

However, does this leads to mediocrity?

I guess, YES.

Because by standardization we perform based on the extrinsic rewards and ignore what our intrinsic drive tells us or directs us in how to perform in our daily task.

Basically, we become assembly line workers.

This is what most management teams wish to achieve.  But is this what we want?

I guess Daniel H. Pink illustrate this phenomenon greatly in his book Drive: The Surprising Truth About What Motivates Us

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